Privacy Policy

Privacy Statement, effective as of 1 February 2026

For Volunteers

Samaritan develops web based software for managing volunteers for use by our clients. We provide tools that allow our clients to work with the volunteer data that we store on their behalf. We are stewards, not owners, of the data about volunteers that we store for our clients. Since the volunteer data is not ours, we do not sell volunteer data. Formally each of our clients is the “Data Controller” for their data stored on our systems and Samaritan is the “Data Processor“.

Typical data stored by our clients on our systems will include things such as contact information, background check results/status, scheduling/availability data, service history/hours logged, health screening information, emergency contact information, survey and training data, waivers, and for minors information about parents or guardians and permission forms. You should contact the organization that you volunteer with for details about the specific information that they store about volunteers on our systems.

All data stored on our systems is rigorously secured both in storage and in transit. Nevertheless, be aware that no system is perfect. If you are a volunteer and would like to know the privacy policies regarding your information stored in our systems, including, but not limited to what information is stored, how to update it, how to delete it, and how long it may be stored after your organization terminates its relationship with Samaritan, you should review the privacy policy of the organization that you volunteer with. If you volunteer for a HIPAA Covered Entity and your volunteer data contains Protected Health Information (PHI), federal and state laws may require that we store and protect information about you for several years even after the organization you volunteer with has terminated its relationship with us.

Many of our clients have us integrate our systems with those of various subprocessors that provide services such as volunteer related background checks, electronic messaging, scheduling, health screenings and other things. Data shared with these subprocessors may include things such as basic contact information, dates of birth, social security numbers, and other things depending on the particular service. Only the minimum data needed for each type of service is shared with the subprocessors selected for integration by each of our clients. For the particulars of which items of volunteer information are shared with which subprocessor you should contact the organization with which you volunteer.

For Samaritan’s Customers

Samaritan Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Samaritan will not share, distribute (including to any third party artificial intelligence service), or sell any such Customer Data except as provided in Samaritan’s Subscription and Services Agreement with the customer, or as may be required by law. For additional information about the Company’s privacy and security practices with respect to Customer Data, customers should refer to the specific agreement between Samaritan and the customer.

For Visitors To Samaritan’s Own Websites

Samaritan Technologies, (“Samaritan” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”). This Privacy Statement describes Samaritan’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Samaritan (the “Services”).

1. Websites Covered

This Privacy Statement covers the information practices of the websites that link to this Privacy Statement, including: https://www.samaritan.com and https://support.samaritan.com (collectively referred to as “Samaritan’s websites” or “our websites”). Samaritan’s Web sites may contain links to other Web sites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices.

2. Information Collected

If you want to learn more about our products and services, you may fill out a form on our website to request that we contact you. The form will ask for your personal contact information, such as name, company name, address, phone number, email address, and a comment explaining how we can be of service to you.

3. Use of Information Collected

The Company uses the information we collect to contact you. For example, if you fill out a “Request Demo” form, we will use the information you provided to contact you about your interest in our products and services. We may also use the data we collect for marketing purposes. For example, we may use information to contact in the future to let you know about updates to what we offer. We do not sell or share your information.

4. Website Navigation and Performance Information

This section describes the types of we may collect when you visit our websites, the collection techniques used, and how each type of information may be used:

Cookies

Samaritan may make use of cookies (very small data files) to make interactions with our websites easy and meaningful. When you visit our websites, our servers send a cookie to be stored on your computer. Standing alone, cookies do not personally identify you. They merely recognize your web browser. Unless you choose to identify yourself to Samaritan, either by requesting a demonstration or information or filling out a form you remain anonymous to us.

Samaritan uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

The following sets out how Samaritan uses cookies and other data collection techniques, and your options for managing cookies’ settings:

Functional cookies

Functional cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using Samaritan Services. If you have chosen to identify yourself to Samaritan, the Company uses cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online requests. Because functional cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies.

Analytic Cookies

Analytic cookies allow us to track which portions of our website you visit, what links you click, and how long you spend on each portion of the website. This information allows us to optimize the content and performance of our website to make it as helpful to our website visitors as possible.

Targeting or Advertising cookies

From time-to-time, Samaritan engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Samaritan sometimes uses cookies delivered by third parties to track the performance of Company advertisements. For example, these cookies remember which browsers have visited the Company’s Web sites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. Your browser will contain settings that allow you to block our use of cookies.

Web Beacons and Tracking Pixels

If Samaritan sends you emails about our features and services these emails may contain web beacons or tracking pixels to allow us to know if and when you opened the emails. This helps us determine the effectiveness of our email messages.

IP Addresses

When you visit Samaritan’s Web sites, we may record your Internet Protocol Address (IP Address) to track and aggregate non-personal information. For example, Samaritan uses IP addresses to monitor the geographic regions from which customers and visitors navigate our websites.

Browser, Operating System, and Device Statistics

When you visit Samaritan’s Web sites or read emails, Samaritan may collect information about the Internet browser that you use in order to best prioritize the browser support we offer. Browsing our websites also provides information about the type of device (computer/notebook or mobile device) used and the operating system (MS Windows, Mac OS, Linux, or similar) on that device. This is standard information provided to the owners of all websites by web browsers.

Third Party Advertisers

Samaritan’s websites do not contain advertisements for third party advertisers.

Compelled Disclosure

Samaritan reserves the right to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

5. Electronic Newsletters and Communications Preferences

Samaritan sends electronic email newsletters to Visitors and Customers who provide contact information. You may manage your receipt of the email newsletters by emailing a request to opt_out@samaritan.com or support@samaritan.com or contacting us at (801) 328-3972 x4 or (888) 904-6060 x 4.

6. Correcting and Updating Your Information

Visitors to our own websites may update or change their contact information by calling (801) 328-3972 x4 or (888) 904-6060 x 4 or emailing support@samaritan.com. Requests to change, or delete your information will be processed within 2 business days. Volunteers must contact the organization that they volunteer with. Customers must contact us via the contact information provided in our separate agreement with your organization.

7. Security

Click here to read about the robust security measures that Samaritan uses to protect the data we store.

8. Subprocessors

Click here to see a list of the Subprocessors that we use to store and work with the data in our systems.

9. Transfer of Personal Information Between Countries

Any information you provide to us may be stored and processed, transferred between and accessed from the United States, where we are located.

10. Changes to This Privacy Statement

Samaritan reserves the right to change this Privacy Statement. Samaritan will provide notification of the material changes to this Privacy Statement through the Company’s Web sites.

11. Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be emailed to privacy@samaritan.com.

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This privacy statement was last reviewed and revised on 30 January 2026.