The Samaritan Solution

The time-consuming multi-step process of onboarding volunteers with references, TB tests, health screenings, background checks, trainings, competencies, and massive paperwork can be daunting for volunteer coordinators. Meanwhile your applicants get frustrated with all the places to go and things to do just to get started. Let Samaritan help! We meet with you in person on site, analyze your processes and help you redesign them with integrations and automations freeing you to do the fun and creative work. Our clients say it’s like having another full-time coordinator on your team!

Samaritan’s volunteer management systems are used to coordinate volunteers in well over a hundred hospitals and medical facilities. Click on a feature below or scroll down to learn about a few ways Samaritan is great for hospitals and healthcare.

Customized Onboarding

Do you have several steps in your volunteer on-boarding process that you need to track? Interviews? Orientations? Trainings? Immunizations? Wouldn’t it be great if the system automatically recorded that they’ve watched a training video on YouTubeTM or taken a course with your learning management system? Samaritan’s system accommodates all of this and more making it easy for you get a list of who’s at each step in the process as well as providing each volunteer with a simple checklist to follow. Want to enhance the checklist with instructions, links, and reminder emails? We’ve got you covered.

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When the Joint Commission comes calling, do you need to be able to easily call up a report to show that your volunteers are all current with their background checks, screenings, immunizations, and trainings? We make it easy to create a report that does exactly what you need. Need automatic volunteer reminders when a training renewal or health screening is coming up? How about those flu shots? Our automations make it easy to set up reminders and status changes saving you the headache of compliance tracking.

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HIPAA and Security

Do you need a HIPAA compliant system and a vendor willing to sign your organization’s BAA? We’re it! Does your IT team require documented data classification, incident response and reporting, disaster recovery, business continuity, privacy, and security policies and procedures? We’ve got them and we audit our compliance on continuous ongoing basis. Background checks on our staff? We’ve got those too. Our systems are housed in data centers that meet the federal FISMA and FedRAMP standards as well as ISO 27001 and SOC 2.

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You’ve got a lot to keep track of: your website, volunteer applications, reference checks, background checks, TB tests, occupational or employee health services data, trainings, competencies, and more. Going from system to system and shuffling papers is a lot of work. Wouldn’t you like to be able to view and coordinate all of the information about your volunteers in a single system and have all the information automatically flow from place to place as needed? With our integrations and features you can!

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Powerful Automation

Once we’ve integrated with all of your data sources, our support team can help you set up powerful automations according to your customized workflow. Next step instruction emails and reminders go out automatically. Background checks, screenings, trainings, and more will be automatically requested and recorded. When a volunteer finishes one step in the onboarding process, their status will be automatically updated and they will advance or be rejected. Annual competency recertifications just happen. It’s like adding another member to your volunteer management team and really frees you up for creative work.

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Hospitals & Health Care

Samaritan provides Volunteer Management software for hospitals & health care that provides solutions for managers to reduce workload, increase productivity and provide an interface for the volunteer portal that communicates results in real time.
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In addition we do a beautiful job of customizing our systems to match the look and feel of your website.

Check out these examples:

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