so you have more time for people.
Registration for all types of ServiceOne smart volunteer application can ask the right questions depending on responses so their application is tailored for the type of job they are looking for. Recruiters can require volunteers to sign up first before applying or wait until they are approved.
Promote Service OpportunitiesVolunteer coordinators or outside organizations can design their opportunities, control display dates and publish directly to the site. We have many features to attract volunteers, such as: photo displays, banner RSS feeds, Calendar scheduling and group sign up.
Approval SystemsIntegrated background checks make approving volunteers quick and safe. Volunteers can self report service hours or Supervisors can approve volunteers’ self-reported service hours. Approval can also be required for outside organizations requesting to post their opportunities to manage content and consistency.
Volunteer DashboardVolunteers can track the progress of their applications and placements with opportunities, upload documents and photos. Coordinators can search through volunteer interest and availability and check for expiration dates of required testing or references.
Communication CenterIndividual, bulk and automated emails that include mail merging, attachments, etc.
Auto NotificationsAutomation provides the tools to update, merge and notify as soon as changes take place. You define the triggers and actions, and technology does the rest, giving you the results you need and the time saved can be spent building your program instead of editing spreadsheets.
Track Credentials and Expiration datesFrom the world of emergency management, Samaritan has developed tracking for credentials, prerequisites and expiration dates and using cloud-based technology made the on-boarding process easier while maintaining security and confidentiality. Coordinators can instantly update records when they receive verification. Volunteers can upload documents, check the status of their application and receive important feedback. Important dates and reminders can be communicated automatically so paperwork backlog and other processing delays don’t get in the way.
Training and SupportWe stay with you after your system is in place to help with updates, instruction and troubleshooting issues. Our approach to training is adaptable, just like our software, so we give you the tools to empower your staff and support your system, even when life changes in ways we didn’t expect.
Accurate and Easy ReportingThe quality of your data is only as good as the process by which you are able to measure it and trust its integrity. We help you to maximize your volunteer program by keeping your data safe and up to date because we know that your contact lists, financial reports and volunteer reward tracking are critical to building a strong and sustainable program.
Volunteer Self-ReportingGive the responsibility of tracking hours back to the volunteer by allowing volunteers to report their service hours and access historical data they have reported through the Log Books. Reduce the number of questions (especially around tax time) when volunteers forget how many miles they logged or the dates of their service. Volunteer coordinators can also customize the surveys used to report those hours by program or specific opportunity.
Design Template and Time-based ReportsThe benefits of software that is configured for your organization include the ability to customize reports and other documents as templates that are consistent in style as well as function. Rather than using separate programs for word processing and data merges, these features are built in. Once the formatting is set up, your documents can be shared for the whole organization, or kept exclusive to particular users or both, depending on the complexity of your needs.
Custom SurveysGet instant feedback directly from your volunteers after an event or program, or just check in with people you haven’t heard from in a while. Our custom surveys allow you to create correspondence that is stored directly into the database, creating both historical records and data for charting progress and pinpointing areas for improvement. Give voice to your volunteers so that you can respond to their needs and let us store the information for you.
SaaSSoftware as a Service offers the latest in cloud-based technology with the most reliable database protection so that your system is adaptable and evolving to meet your unique requirements. We are always improving our product and our customers benefit from free upgrades and new development.
Database Hosting OptionsWhether you want host your site on your local servers or on ours, we can work out the best solution for you needs. We partner with Rackspace, rated number one in customer satisfaction.
Integrations and APIOur API and extensive integration experience allow us to connect to your internal database systems for students, employees, background checks, health records, Single Sign On (SSO), and much more.
Security and ComplianceOur system adheres to all Section 508 accessibility, HIPAA, ESAR-VHP criteria, and 97% of FISMA. Solid web services, so you don’t have to worry.
Do you need to integrate your volunteer management system with something else to create a best of breed system? We’re your team! Whether it’s a background check system, or a donor, human resources, or student database, we’re what you need. Need to connect with single sign-on, social media, digital signature, medical records, a learning management system, or other volunteer recruitment system? How about a phone app, a Windows app or something else? Odds are we’ve already done it. Want to do the integration yourself? We offer a fully documented SOAP/XML web-services API with example code.
Here’s a sampling of the protocols we’ve worked with and integrations we’ve done: